Customer relationship management (CRM) refers to the principles, practices and guidelines that an organization follows when interacting with its customers. From the organization"s point of view, this entire relationship encompasses dire...

 Customer service is at the forefront of all service and support centers. The faster and the more effective the service, the better the customer satisfaction. Regardless of what type of organization it is, customer support is important &...

 Access to information has never been so easy, open and diverse. Easy access opens the door to a wide range of security threats. Your job is to detect and respond to all potential threats quickly and decisively.
Identity-Powered Securit...